Privacy & Cookies Policy

Fulbeck Inns Ltd. (The Lucky Pig Cocktail Bar) Privacy Policy

 

1. What do you do with my personal data?

We use your data for internal marketing for Fulbeck Inns Ltd. (The Lucky Pig Cocktail Bar), in order to update you with offers, entertainment news and generally for keeping in touch, compliant with GDPR processes. We only do this  if you have given your consent to us to use your data for marketing communications.

 

2. How long will you keep my personal data?

We keep your data for as long as you allow us to. You have the right to unsubscribe or request that your data is deleted at any point.

 

3.  Who do you share my personal data with and why?

We do not share your personal data with any third parties.

By using our website, we may also collect your ip address. A limited subset of your data, such as ip address, may be passed on to third party companies who provide our website analytical tools. Other details such as name / email address / phone number etc will not be provided to these companies.

 

4. What data do you hold about me? (And how do you get it?)

We obtain all personal data directly from you. You may have passed your contact details on to us, dropped us your business card, subscribed to our newsletter via our website, or made a booking enquiry or booking with us. All personal data that we receive from email or phone correspondence between us is your name, email address, contact number and any other data that you choose to share with us.

 

Our booking widget on our website is controlled by Collins, DesignMyNight, owned by Access UK Limited. We receive your name, contact number, email address and date of birth (optional). Credit card details used for bookings are not held by us, Fulbeck Inns Ltd. (The Lucky Pig Cocktail Bar), but are held in an encrypted system by Stripe, a secure payment system, which runs Collins Pay and Card Authentication. Therefore, neither Fulbeck Inns Ltd. (The Lucky Pig Cocktail Bar) nor Collins get access to the card details. These are securely stored in Stripe's cloud. The card details are stored for up to 3 months by Stripe. Click here for more Information about Stripe. 

 

Collins, DesignMyNight is owned by Access UK Limited and their privacy policy can be viewed here

 

When making a booking or enquiry via our booking widget on our website, you will be given the option to receive exclusive information and deals, from time to time. We will only contact you with marketing communications if you opt-in to this when using the widget.

 

When making an enquiry via email or over the phone, we add your provided contact details onto our central booking system. You will be given the choice whether to give marketing permissions or not.

 

Where we use your information to contact you, we may use MailChimp to manage those communications. By agreeing to receiving marketing communications from us, you consent to receive newsletters from us about offers and news that we think will be of interest to you.

 

Links on MailChimp and GDPR:

MailChimp Privacy Policy

About the General Data Protection Regulation

MailChimp and GDPR

About MailChimp, the EU/Swiss Privacy Shield, and the GDPR

 

We use Worldpay for our in-venue card transactions. Fulbeck Inns Ltd. (The Lucky Pig Cocktail Bar) do not have access to these card details. Worldpay's privacy policy can be viewed here

 

Our website uses cookies. By using our website, we may also collect your ip address. A limited subset of your data, such as ip address, may be passed on to third party companies who provide our website analytical tools. Other details such as name / email address / phone number etc will not be provided to these companies.

 

5. What rights do I have?

You have the following rights:

  • To be informed about how we use your personal data (the purpose of this Privacy Notice)

  • To update your personal data

  • To ask us to delete your personal data

  • To get a free copy of your personal data

  • To object to the processing of your data and have it restricted

 

6. How do I change my marketing preferences?

You can opt in and out of marketing communications at any time by contacting us at events@theluckypig.co.uk. You will be able to choose to receive marketing communications about offers and news from Fulbeck Inns Ltd. (The Lucky Pig Cocktail Bar).

You may inform us of any personal data changes and updates at any time.

You can also opt out of marketing communications by following unsubscribe links at the bottom of any newsletters, or replying to any marketing emails or text messages received from Fulbeck Inns Ltd. (The Lucky Pig Cocktail Bar) with a request to unsubscribe.

 

7. How do you ensure my data is secure?

Your contact details are stored, securely, on a fully password-protected computer, which in turn is also protected by a fully comprehensive anti-virus and malware programme. All our software, including our operating system, runs on the latest versions so any security updates are applied as soon as we are notified.

 

MailChimp and Collins DesignMyNight are password-protected sites and fully GDPR compliant.

 

Collins DesignMyNight have worked with all their suppliers who are involved with the safe-storage of your data in Collins, to ensure all of them are already GDPR compliant. They use the biggest, global tech companies when it comes to storage of data so you can be safe in the knowledge that all their internal processes are fully GDPR compliant; as signed off by their Data Protection Officer from The Access Group.

They are our "data processor" and it is their responsibility to ensure that your data is stored and collected in a GDPR compliant manner. We are the "data controller" and it is our responsibility to then handle and use that data in a GDPR compliant manner.

 

Please see the Collins DesignMyNight privacy policy for further information

 

Credit card details used for bookings are not held by us, Fulbeck Inns Ltd. (The Lucky Pig Cocktail Bar), but are held in an encrypted system by Stripe, a secure payment system, which runs Collins Pay and Card Authentication. Therefore, neither Fulbeck Inns Ltd. (The Lucky Pig Cocktail Bar) nor Collins get access to the card details. These are securely stored in Stripe's cloud. The card details are stored for up to 3 months by Stripe. Click here for more Information about Stripe. 

 

We use Worldpay for our in-venue card transactions. Fulbeck Inns Ltd. (The Lucky Pig Cocktail Bar) do not have access to these card details. Worldpay's privacy policy can be viewed here

 

8. How can I contact you?

If you would like more information or would like to raise any queries with us in relation to your information, you can contact us via the following means:

 

The Lucky Pig Cocktail Bar

5 Clipstone Street

Fitzrovia

London

W1W 6BB

 

events@theluckypig.co.uk

0207 436 0035

 

9. Changes to this privacy notice

We will check this policy from time to time and post any changes on our website. We may also let you know about these changes by email or on-site messages.

CONTACT US

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THE LUCKY PIG

5 CLIPSTONE STREET

FITZROVIA  WIW 6BB
 

0207 436 0035

events@theluckypig.co.uk

For all lost property enquiries please email a description and contact details to events@theluckypig.co.uk

© 2018 THE LUCKY PIG